Privacy Policy
Effective Date: 20/03/2025
Last Updated: 20/03/2025
At Asintara.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with our services. By using Asintara.com, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of personal data:
- Personal Information: Name, email address, phone number, and shipping/billing address.
- Payment Information: Credit/debit card details, mobile money transaction details (processed securely through third-party payment gateways).
- Order Information: Products purchased, order history, and transaction details.
- Technical Information: IP address, browser type, and device information for analytics and security.
- Communication Data: Messages, inquiries, and feedback sent via email or contact forms.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including delivery and payment confirmation.
- Provide customer support and respond to inquiries.
- Improve our website, services, and product offerings.
- Send promotional emails and marketing communications (you can opt out anytime).
- Prevent fraud and enhance website security.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell, rent, or share your personal data with third parties except in the following cases:
- Service Providers: We share information with trusted partners (e.g., payment processors, delivery companies) to fulfill orders and provide services.
- Legal Compliance: We may disclose information if required by law, court order, or to protect our rights and prevent fraud.
- Business Transfers: In the event of a merger, acquisition, or business sale, customer data may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to safeguard your personal information using encryption, secure servers, and restricted access controls. However, no online transmission or storage system is 100% secure; use our services at your own risk.
5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance user experience, analyze website traffic, and personalize content. You can manage cookie settings in your browser.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing emails by clicking the unsubscribe link.
- Request a copy of the data we hold about you.
- Restrict or object to the processing of your information in certain circumstances.
To exercise your rights, please contact us at info@asintara.com.
7. Third-Party Links
Asintara.com may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal data.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Asintara.com
Email: info@asintara.com
Phone: +254722689097
Location: Nairobi, Kenya